All pricing applies to actual weight or volumetric weight, whichever is higher.
Volumetric weight is calculated as: (L x B x H in cm) ÷ 5000
Warehouse charges, customs clearance, duties, and taxes will be borne by the sender/client.
Procurement Services: 5% of invoice value
Credit Card Payments: Additional 3% financial service charge
International Wire Transfer: Additional 1.5% transaction charge
Orders, once placed and executed, cannot be cancelled.
Cancellation and refund will only be possible if the supplier agrees to cancel the order and issue a refund.